Frequently Asked Questions
Below you will find some of the most frequently asked questions about We-Ko-Pa Casino Resort. Please do not hesitate to contact us for additional information.
When is your check-in and check-out?
Guests may check-in at 4:00 p.m. Checkout is 11:00 a.m. or earlier
Do you offer early check-in?
Certainly, we allow early check-ins by request and it's subject to availability.
In addition, there may be a early check-in fee assessed.
Do you have wireless internet access available?
Yes. Complimentary Internet is offered throughout the resort. You can even surf the ‘net by the pool.
Do you have a pool?
Of course, it’s the Arizona desert! The pool is open from 7:00 a.m. to 11:00 p.m.
How close is the resort to area attractions?
You’ll find distances to a few of the top attractions below. For more recommendations, please visit our Local Attractions page.
- Fort McDowell Adventures - one mile
- Saguaro Lake -12 miles
- McDowell Mountain Regional Park -12 miles
- Phoenix Zoo - 18 miles
DO YOU OFFER SMOKING ROOMS?
No. Our rooms are 100% smoke-free.
ARE ROLLAWAY BEDS OR CRIBS AVAILABLE?
We have cribs, but no rollaways.
WHAT IS YOUR CANCELLATION POLICY?
We must be notified of cancellations 48 hours prior to arrival.
IS THE RESORT PET FRIENDLY?
Absolutely. Dogs of up to 30 pounds are allowed for a $50 per stay pet fee. A deposit of $150 per stay is also required. Unfortunately, any other pets are not permitted.
DO YOU OFFER FREE SHUTTLE SERVICE TO AND FROM THE AIRPORT?
No. Shuttle service is not available, but our front desk staff will be happy to arrange for airport transportation.
DO YOU HAVE MEETING SPACE AVAILABLE?
Yes, 25,000 square feet of meeting space is offered. Please visit our Meetings & Events page to learn more.
What are We-Ko-Pa Casino Resort's health & safety protocols?
All of our protocols are found in our We-Ko-Pa Way FAQs.
Are minors allowed in the casino?
Yes, until 9pm. Minors are allowed only in the casino restaurants and must be accompanied by an adult.