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Frequently Asked Questions

  • Guests may check-in at 4:00 p.m. Checkout is 11:00 a.m. or earlier

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  • Yes. Complimentary Internet is offered throughout the resort. You can even surf the ‘net by the pool.

  • No. Our rooms are 100% smoke-free.

  • Of course, it’s the Arizona desert! The pool is open from 7:00 a.m. to 10:00 p.m.

    • The Pool Bar operation is seasonal and may not be open during certain parts of the year. Please contact reservations and front desk for more information.

  • You’ll find distances to a few of the top attractions below. For more recommendations, please visit our Local Attractions page.

    • Fort McDowell Adventures - one mile

    • Saguaro Lake -12 miles

    • McDowell Mountain Regional Park -12 miles

    • Phoenix Zoo - 18 miles

  • We have cribs, but no rollaways.

  • We must be notified of cancellations 48 hours prior to arrival.

  • Dogs of up to 30 pounds are allowed for a $50 per stay pet fee. A deposit of $150 per stay is also required. Unfortunately, any other pets are not permitted.

  • Yes. Please visit our Amenities page to learn more.

  • No. Shuttle service is not available, but our front desk staff will be happy to arrange for airport transportation.

  • Please contact the resort at 480-789-4957 for additional information or check our website

  • Of course, it’s the Arizona desert! The pool is open from 7:00 a.m. to 10:00 p.m.

    • The Pool Bar operation is seasonal and may not be open during certain parts of the year. Please contact reservations and front desk for more information.

  • Minors (persons under the age of 21) are not allowed to gamble and are only allowed in the casino restaurants until 9PM and must be accompanied by an adult.

  • Resort Fee Includes:

    • Complimentary Valet Parking

    • 24-Hour Fitness Center & Business Center

    • Unlimited Local Telephone Calls

    • Bottled Water

    • In-Room Coffee

    • Free Appetizer in WKP Sports and Entertainment

  • All of our protocols are located here - Health & Safety.

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