Frequently Asked Questions
Below you will find some of the most frequently asked questions about We-Ko-Pa Casino Resort.
Please do not hesitate to contact us for additional information.
When is your check-in and check-out?
Guests may check-in at 4:00 p.m. Checkout is 11:00 a.m. or earlier
Do you offer early check-in?
Certainly, we allow early check-ins by request and it's subject to availability.
In addition, there may be an early check-in fee assessed.
Do you have wireless internet access available?
Yes. Complimentary Internet is offered throughout the resort. You can even surf the ‘net by the pool.
Do you have a pool?
Of course, it’s the Arizona desert! The pool is open from 7:00 a.m. to 10:00 p.m.
- The Pool Bar operation is seasonal and may not be open during certain parts of the year. Please contact reservations and front desk for more information.
How close is the resort to area attractions?
You’ll find distances to a few of the top attractions below. For more recommendations, please visit our Local Attractions page.
- Fort McDowell Adventures - one mile
- Saguaro Lake -12 miles
- McDowell Mountain Regional Park -12 miles
- Phoenix Zoo - 18 miles
Do you offer smoking rooms
No. Our rooms are 100% smoke-free.
Are Rollaway Beds or Cribs Available?
We have cribs, but no rollaways.
What Is Your Cancellation Policy?
We must be notified of cancellations 48 hours prior to arrival.
Is the resort dog friendly?
Dogs of up to 30 pounds are allowed for a $50 per stay pet fee. A deposit of $150 per stay is also required. Unfortunately, any other pets are not permitted.
Do You Have an On-Site Spa, Fitness Center, and Business Center?
Yes. Please visit our Amenities page to learn more.
Do You Offer Free Shuttle Service To And From The Airport?
No. Shuttle service is not available, but our front desk staff will be happy to arrange for airport transportation.
How Can I Request More Information About The Resort?
Please contact the resort at 480-789-4957 for additional information or check our website
Do you have meeting space available?
Yes, 25,000 square feet of meeting space is offered. Please visit our Meetings & Events page to learn more.
What are We-Ko-Pa Casino Resort's health & safety protocols?
All of our protocols are located here - Health & Safety.
Are minors allowed in the casino?
Minors (under 21) are allowed only in the casino restaurants until 9PM and must be accompanied by an adult.
What does the Hotel Resort Fee Include?
Resort Fee Includes:
- Complimentary Valet Parking
- 24-Hour Fitness Center & Business Center
- Unlimited Local Telephone Calls
- Bottled Water
- In-Room Coffee
- Free Appetizer in WKP Sports and Entertainment